Tree Bid Pro Privacy Policy Page

Last Updated: [November 28, 2025]

1. Introduction

Tree Bid Pro (“Tree Bid Pro,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you use our website, web application, and related services (collectively, the “Service”).

By using the Service, you agree to the practices described in this Privacy Policy.

2. Information We Collect

2.1 Information You Provide to Us

We may collect:

  • Account Information: Name, email address, business name, password, and contact details.
  • Business and Job Information: Details about your company, crew, equipment, and the jobs you estimate (for example, tree details, property information, pricing inputs).
  • Customer Data: Information about your end customers that you store in the Service (for example, names, addresses, contact details, job history).
  • Payment Information: Billing address and limited payment-related details. (Payment card information is typically handled by our third-party payment processor and not stored by us directly.)
  • Communications: Information you provide when you contact us with questions, support requests, or feedback.

2.2 Information We Collect Automatically

When you use the Service, we may automatically collect:

  • Usage Data: Pages viewed, features used, time spent, clicks, referring URLs.
  • Device and Log Information: IP address, browser type, operating system, device identifiers, and similar technical details.
  • Cookies and Similar Technologies: We may use cookies, web beacons, and similar tools to remember preferences, understand usage, and improve the Service.

You can adjust your browser settings to refuse cookies, but some features of the Service may not function properly if cookies are disabled.

3. How We Use Your Information

We use the information we collect for purposes including:

  • Providing and Maintaining the Service: To create and manage accounts, process estimates, store your data, and operate the Service.
  • Improving the Service: To analyze usage, troubleshoot issues, develop new features, and improve our AI models and performance.
  • Customer Support: To respond to your questions, resolve issues, and provide help.
  • Communications: To send you service-related announcements, updates, security alerts, and administrative messages. You may also receive optional marketing or educational content, which you can typically opt out of.
  • Security and Compliance: To protect the Service, prevent fraud or abuse, and comply with legal obligations.
  • Research and Analytics: To analyze trends, usage, and performance in aggregated and de-identified form.

We may use aggregated and anonymized data derived from your use of the Service to improve our AI models and features. This aggregated data does not identify you or your customers.

4. Legal Bases for Processing (if applicable)

If you are in a jurisdiction that requires a legal basis for processing (such as the EU/EEA):

  • We generally process your information where necessary to perform our contract with you (to provide the Service).
  • We may process some data based on our legitimate interests (for example, to improve the Service, maintain security).
  • In some cases, we may rely on your consent (for example, for certain marketing communications). You can withdraw consent where applicable.

5. How We Share Information

We do not sell your personal information.

We may share information in the following ways:

5.1 Service Providers

We may share information with trusted third-party service providers who help us operate the Service, such as:

  • Hosting and cloud infrastructure providers
  • Payment processors
  • Email and communication tools
  • Analytics and performance monitoring tools

These providers are authorized to use your information only as necessary to provide services to us.

5.2 Business Transfers

If Tree Bid Pro is involved in a merger, acquisition, financing, or sale of all or part of our business, your information may be transferred as part of that transaction, subject to lawful safeguards.

5.3 Legal Requirements and Protection

We may disclose information if required to do so by law or if we believe in good faith that such action is necessary to:

  • Comply with a legal obligation or request
  • Protect our rights, property, or safety, or that of our users or the public
  • Detect, prevent, or address fraud, security, or technical issues

5.4 With Your Consent

We may share information for other purposes with your consent or at your direction.

6. Data Retention

We retain your information for as long as necessary to:

  • Provide the Service
  • Comply with legal obligations
  • Resolve disputes
  • Enforce our agreements

If you close your account, we may retain certain information for a limited period for backup, audit, or legal purposes, after which we will delete or anonymize it, consistent with our data retention practices.

7. Data Security

We use reasonable technical and organizational measures to protect your information against unauthorized access, loss, or misuse.

However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.

You are responsible for maintaining the security of your account credentials and for any activity conducted using your account.

8. Your Choices and Rights

Depending on your location and applicable law, you may have certain rights over your personal data, such as:

  • Access to the personal data we hold about you
  • Correction of inaccurate or incomplete data
  • Deletion of certain data
  • Restriction or objection to certain processing
  • Data portability (where technically feasible)
  • Opting out of certain communications

To exercise these rights, you can contact us using the details below. We may need to verify your identity before fulfilling certain requests.

You can opt out of marketing emails by using the unsubscribe link in those communications. You will still receive service-related messages that are necessary to use the Service.

9. International Data Transfers

If you access the Service from outside the United States, your information may be transferred to and processed in the United States or other countries.

We will take steps to ensure that such transfers comply with applicable laws and that your data remains protected at a level comparable to your local standards where required.

10. Children’s Privacy

The Service is not directed to children under 13 (or the equivalent minimum age in your jurisdiction), and we do not knowingly collect personal information from children.

If we learn we have collected personal information from a child without appropriate consent, we will take steps to delete that information. If you believe a child has provided us personal information, please contact us.

11. Third-Party Links and Services

The Service may contain links to or integrate with third-party websites, tools, or services.

We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before providing them with personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will update the “Last Updated” date at the top.

If we make material changes, we may provide additional notice (for example, by email or in-app notification). Your continued use of the Service after any changes become effective constitutes your acceptance of the updated Privacy Policy.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, you can contact us at:

Tree Bid Pro
Stillwater, Oklahoma, USA
Email: [email protected]